Privacy Policy

1. General

   1. This Privacy Policy describes how the Company collects, receives, stores, and safeguards personal information about users of the Website.

   2. “Information” or “Personal Information” is defined in the Protection of Privacy Law, 1981 (hereinafter: the “Privacy Protection Law”), and includes information relating to an identified or identifiable individual, such as a name, identification number, biometric identifier, location data, online identifier, or any one or more items of data regarding their physical, medical, economic, social, or cultural status.

2. Consent to the Collection and Use of Personal Data

   1. Users are not legally required to provide personal information. All information submitted by visitors to the Website is provided voluntarily. If a visitor chooses not to provide certain information, the Website and/or the Operator may be unable to offer some or all requested services.

   2. Use of the Website constitutes consent to this Privacy Policy and to the collection, processing, and sharing of personal information as outlined herein. All information submitted by users will be stored in the Company's data systems.

   3. The Company reserves the right to amend this Privacy Policy at any time.

3. Information Collected

   1. General access to the Website is possible without submitting personal information. However, to receive certain services, users may be required to provide the following:

   2. While using the website, the following information is collected:

      1. Full name

      2. Country

      3. Email address

      4. Profile picture (if uploaded by the user)

      5. Short bio (if submitted by the user) if the user chooses to upload new content

      6. Technical data such as IP address, browser type, and access times

   3. The data is stored on secure systems and in accordance with the Privacy Protection Law.

4. The Website collects information via:

   1. Online contact forms – including personal details and reason for contact

   2. Log files – containing IP addresses, browser type, date/time stamps, referring/exit pages, filtering actions, clicks, and other relevant information. These may be used to analyze trends, monitor site traffic, and improve services

5. Cookie Policy

   1. What are Cookies?

      1. Cookies are small text files stored by your browser on your device when you visit a website. They include anonymous data such as browsing preferences, login times, viewed pages, and actions taken. Their purpose is to enhance user experience, analyze patterns, and provide personalized content.

   2. Why do we use Cookies?

      1. Basic functionality and user experience – e.g., remembering user login status or storing items in a shopping cart (where applicable)

      2. Analytics – understanding user navigation, popular pages, and time spent using tools such as Google Analytics

      3. Personalization – serving targeted content, ads, or offers based on prior activity

      4. Security and site integrity – detecting fraud or technical issues and maintaining data security

      5. For full details you can check out the cookie policy

   3. Types of Cookies Used:

      1. Essential Cookies – for session control and basic functionality

      2. Technical Cookies – to gather usage data analytics

      3. Advertising Cookies – for personalized marketing

      4. Session Cookies – deleted when the session ends

      5. Persistent Cookies – remain on the device for a predefined period (e.g., 30 days)

      6. First-party Cookies – set by our Website

      7. Third-party Cookies – set by services we use (e.g., Google, Meta, Hotjar, YouTube)

   4. Managing Cookies

      1. Users can modify cookie settings at any time through their browser, block or delete cookies, or require approval for each new cookie. Blocking cookies may impact the Website’s functionality.

   5. Third-party Services Involving Cookies

      1. The Website may use analytics, marketing, and advertising tools such as Google Analytics, Meta Pixel, Mailchimp, or YouTube. These services may set their own cookies. For more information, visit their respective official websites.

   6. Policy Updates

      1. This policy may be updated due to legal, technological, or business changes. We recommend checking this page periodically. Any material changes will be clearly displayed on the Website.

   7. Cookies and Privacy Contact

      1. For any questions or requests regarding cookies or privacy, please contact us at: support@resonant.ink or via the contact form on the Website.

6. Mobile Device Data

   1. When you browse the site using a mobile device (such as a smartphone or tablet), we may collect technical information related to your device. This information includes, among other things, the type of device, its operating system and version, a unique device identifier (Device ID), advertising identifier (Advertising ID), language settings, time zone, IP address, and information about how the site is used from the device.

   2. This data is collected for operational purposes, information security, statistical analysis, and to improve the user experience on the site, as well as to tailor content and services according to user behavior.We may also use tracking technologies such as cookies, anonymous identifiers, or analytical tools (such as Google Analytics for Mobile) to better understand mobile browsing habits.

7. Purpose of Data Collection

   1. Personal data is collected for the following purposes:

      1. Responding to user inquiries and support requests

      2. Managing user membership or account services

      3. Reviewing submitted books before print

      4. Sending information, marketing communications, and updates

      5. Improving the Website and operational processes

      6. Ensuring Website security and legal compliance

      7. Fulfilling legal obligations or legal proceedings

      8. Anonymously training AI models using submitted content (where applicable)

8. Communication Subscription

   1. Users may request to unsubscribe from communications at any time by emailing: support@resonant.ink.

9. Sharing Personal Data with Third Parties

   1. Personal data may be shared with the following:

      1. Employees and subcontractors

      2. Payment processors and service providers supporting business operations

      3. Law enforcement or government authorities if required by law, subpoena, or court order

      4. In certain cases, data may be transferred to third parties located outside Israel, including to the United States. By using the Website, you consent to such international data transfers, subject to compliance with applicable laws and this policy.

10. Data Retention

    1. Personal data will be retained for as long as necessary to fulfill the purposes it was collected for, unless a longer retention period is required or permitted by law.

    2. User data will be archived for up to 7 years from the date the user account is closed.

11. Data Security

    1. We take data protection seriously and implement reasonable and industry-standard safeguards to ensure the confidentiality, integrity, and availability of information. The Website is hosted by a third-party infrastructure provider who, according to their statement, complies with strict security standards.

    2. However, we cannot guarantee that systems are entirely immune to unauthorized access or technological failures. The Website owner employs administrative, technical, and organizational measures to minimize the risk of unauthorized access, including access control, activity monitoring, and encrypted communication (SSL/TLS). Despite these efforts, any data transmission over the Internet is done at the user's own risk, and absolute security cannot be guaranteed.

    3. Responsibility for data protection also applies to third-party service providers, and we strive to ensure that they maintain appropriate safeguards. Upon receiving full information from providers, the site’s security policy will be updated accordingly.

    4. In the event of a data breach or privacy incident, we will act in accordance with applicable law and notify relevant parties as required.

12. Confidentiality

    1. The Operator commits to maintaining the confidentiality of user data, including contact details, purchase history, and payment information. Access to such information is granted on a “need-to-know” basis and in accordance with the law. No information will be shared externally without explicit consent unless required by law and as outlined in this policy. All data transfers will be secure and subject to recipient confidentiality obligations.

    2. Users are responsible for maintaining the confidentiality of their account passwords.

13. Jurisdiction

    1. It is agreed that Israeli law shall govern all use of the Website and any actions carried out through it. Exclusive jurisdiction over any dispute related to the use of the Website, product purchases, or the interpretation and application of this policy resides solely with the competent courts in the Tel Aviv–Jaffa district.

14. Contact Information

    1. For inquiries, contact the operator at support@resonant.ink. The Operator is duly registered and operates in accordance with the laws of the State of Israel. All inquiries will receive a professional response within 3 business days, except in exceptional cases, per the Operator’s customer service policy.

Also make sure to read our Terms of Service.